Home

Privacy Policy

Our mission is to assist the traveler prepare travel documents. We are also committed to protecting your privacy. This Privacy Policy outlines the types of information we gather, how we use it, the means by which we keep it secure and the choices you have about the information you choose to share with us.
If you have any questions about our privacy practices or this Privacy Policy, please e-mail Help@Visa-pal.com

What Information Does the System Collect and How Does the System Use It?
When you register to this site, you will be requested to complete a registration form. This registration form includes certain personal information, such as your name (first and last), date of birth, nationality and e-mail address. This information can be deleted from the system by request to the site administrator (Help@Visa-Pal.com). Other vital statistics like gender, addresses (home and work), and marital status are retained by the system for user convenience. Information like Date of Departure / Arrival and Place of Stay is collected and retained within the system until the user either deletes the record or submits the document for which the information is collected (Tourist Visa application, etc.). In addition, when you purchase any document on our Internet site it will be necessary to provide a physical postal mailing address where the documents can be sent. Finally, when paying by credit card, Yamato Financial Co., Ltd., (YAMATO FINANCIAL Payment Service), our credit card processing service agent, will also require relevant credit card information such as card number and date of expiry.

The system uses your name, date of birth and nationality to set a unique ID. ID data and other vital statistics and personal information that the system collects during the travel document completion process are used only in linked aggregation. We do not sell, rent, loan, lease, trade or market personal information about those who visit this web site or contact our offices to any entity. Instead, the system uses this information to create the travel documents that you desire and to improve the quality of the service we provide you.
The system retains your personal password and e-mail address to enable you to logon to complete your travel documents. We do not share your e-mail address with unaffiliated partners.

How Is Your Information Used and Protected?
We recognize that your personal information is very sensitive, and protecting the privacy of this information is a top priority for us. Your information is kept strictly confidential and is not shared with any third parties.

Cookies: Persistent and Session
Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser that only our system can read and use, and the fact that you are a new or prior user and your desired language of use to complete travel documents.
Session cookies exist only during an online session with us. They help us make sure you are who you say you are after you've logged in. They disappear from your computer when you close your browser software or turn off your computer. Session cookies allow you to input, retrieve and store data under your ID on our Web site. They contain encrypted or encoded information about you, and/or identifying information that you have previously provided the system. This information allows the system to process your travel document and requests.
You may choose not to accept the cookie at any time by adjusting your browser settings.

Security
We take precautions to protect personal information. We use industry-standard on-line security measures, such as encryption and authentication, to protect your personal information. Our e-Commerce Settlement Service provider also uses encryption and authentication to protect your credit card information. Please note, however, that no transmission over the Internet is 100% risk free.

We work to protect user information offline. All of your information is housed in secure, access-restricted areas. Only employees who need the information to perform a specific function are granted access to personally identifiable information.